Website maintenance
Ongoing care for websites and web apps: security updates, uptime and performance monitoring, backups, fixes and content changes.
Updates, backups, monitoring and small changes — handled on a schedule.
5 deliverables, a 4-stage approach and 5 related technologies.
Overview
Websites decay quietly: dependencies go out of date, certificates expire, forms stop delivering and pages slow down. Most incidents are preventable with routine care.
Maintenance plans cover scheduled updates tested on staging, monitored backups with periodic restore tests, uptime and form monitoring, and a bank of hours for small improvements.
What we deliver
- Monthly update cycle tested on staging
- Automated backups with quarterly restore test
- Uptime, SSL and form-delivery monitoring
- Monthly report of work and findings
- Agreed response times for incidents
Use cases
Typical situations where this service is the right fit.
Business websites
Keep a marketing site secure and fast without an in-house developer.
E-commerce stores
Protect checkout and integrations with monitored updates.
Legacy sites
Stabilise an older site while planning a replacement.
How we work
The stages we follow. Each ends with something you can review.
- 01
Baseline audit at the start
- 02
Staging environment for every update
- 03
Documented change log
- 04
Quarterly review of performance and security
Things to consider
Questions worth answering before you commit budget.
- Response times and coverage hours should be explicit in the agreement.
- Major version upgrades are usually scoped separately.
Technologies and engagement
Technologies we often use
We choose the stack with you; this is a starting point, not a requirement.
Ways to engage
- Monthly maintenance plan
- Pre-paid hours bank
- Annual support agreement
Frequently asked questions
Related services
WordPress development
Custom WordPress themes, block-editor development, plugin engineering, WooCommerce and hardening for sites your team edits daily.
Performance optimisation
Profiling and improving web performance, Core Web Vitals, API latency, database queries and infrastructure efficiency.
Hosting and deployment
Containerised hosting, reverse proxies, TLS, zero-downtime deploys and rollback for web applications and APIs.
Ready to talk about website maintenance?
Share a few details and we will reply with questions, options and an honest view of effort.