WhatsApp Cloud API
Meta's official API for business messaging on WhatsApp.
Where we use it
- Notifications
- Customer conversations
- Chatbots
Strengths
- Official and compliant
Considerations
Trade-offs worth knowing before you choose it.
- Template approval and per-message charges
WhatsApp Cloud API is a trademark of its owner. Listing it describes work we offer and does not imply a partnership or certification.
Services that use WhatsApp Cloud API
CRM development
Custom CRMs and Salesforce or Dynamics implementations — lead capture, pipelines, activity tracking, automation and reporting.
Helpdesk and service desk solutions
Customer and IT service desks: ticketing, routing, SLAs, knowledge bases, self-service portals and channel integrations.
Chatbot development
Website, app and WhatsApp chatbots — rule-based or AI-powered — with knowledge grounding, human hand-off and analytics.
Third-party integrations
Integrations with messaging, email, maps, accounting, calendars, analytics and other SaaS platforms using official APIs.
Industries
Education
Software for schools, colleges, coaching institutes and education groups — administration, learning, communication and transport.
Real estate
Listings, lead management, site visits and property operations software.
Hospitality
Booking, guest experience and operations software for hotels, restaurants and venues.
More in integrations
- PG
Payment gateways
Razorpay, Cashfree, PhonePe, Stripe, PayPal and similar — UPI, cards, net banking and subscriptions.
- TE
Transactional email
SMTP and API email providers for receipts, notifications and password resets.
- TP
Telephony APIs
Cloud telephony for calls, IVR and SMS.
- GP
GPS tracking
Location data from phones or vehicle devices for live maps and geofencing.
- RF
RFID and NFC
Contactless identification for attendance, access and inventory.
- QR
Barcode and QR
Scanning for inventory, verification and check-in.
- EI
ERP integration
Connecting ERP systems with commerce, CRM and operational tools.
- CI
CRM integration
Moving leads, contacts and activities between CRMs and other systems.
Have a WhatsApp Cloud API project in mind?
New build, rescue or modernisation — share what you have and where you want to get to.